- RETURN AND REFUND POLICY
RETURN AND REFUND POLICY
If you are not completely satisfied with the products of Rideau Florist Ottawa, you may request a refund or replacement. The company guarantees that the flowers they offer will last at least 7 days. Refunds or replacements must be requested by contacting the customer service of Rideau Florist.
You will be charged a cancellation fee if you cancel your order without giving a minimum of 24 hours notice prior to the delivery date. The cancellation fee will be 10% of the order amount. Thank you!